I’m quite proud of India’s Right to Information Act. Imagine I can ask the government anything (well almost!) and they have an obligation to respond to my query within a stipulated time frame!
It’s such a big power to citizens to ensure participatory democracy… and undoubtedly a lot of scandals and injustices have been brought forward by people through the exercise of their Right to Information. One of earliest such example that I had read was of MKSS fighting for workers and peasants rights. I was so proud when we were discussing MKSS campaign during one of our class on Governance in LSE. I don’t know of any other country that has such a law. At least no one spoke about any such law in their country that time… and we had representation from at least 30 countries in our class!
There have been a lot of times that I have asked/ told people to use the RTI act to speak up against injustice to them but I could never say it with complete confidence… The reason being I have myself never used this Right. Not that there weren’t time when I wanted to use it, but just because it’s too much of an effort to send an RTI application. First you need to write the application in the given format, the send it via registered post/ speed post and pay the fee of Rs 10 via post office, DD, IPO etc…
So when I read in yesterday’s paper that government is soon planning to launch an interactive website and a call centre for RTI, I was very happy. (I liked it! Tweeted it, facebooked it and the works J)A call center will ease the application process so much; almost everyone has access to a cell phone and RTI is just a phone call away! No more fretting over if I wrote the application correctly or not or about payment options.. They can simply make the phone call to that number expensive…
But then on second thoughts, would making it easier to access, increase its misuse? More prank calls, more people trying to access the call centre for random queries and as a result the genuine ones will suffer… I can just foresee hearing the recorded message “all our RTI executives are busy on other calls…please hold on or call back later.” While it’s a step in right direction, I hope the implementation will be robust enough to ensure accessibility to the rightful applicant.
You can read the official act in almost all official Indian languages at: http://righttoinformation.gov.in/
The details of the RTI Call centre and Portal Project are available at: http://rti.gov.in/rfp.htm
Image credits: mandla.nic.in; lawctopus.com